Honor Student
Posts: 2
Member Since: ‎03-30-2011
Message 1 of 2 (1,820 Views)
Accepted Solution

OfficeJet 6500 E709a Print Head Assembly Replacement

[ Edited ]

Can I skip cleaning the electrical contacts while changing a print head assembly on an Officejet 6500 E709a? Following HP instructions for changing.  Step 6 of the instructions states "Clean the electrical contacts. The replacement printhead assembly comes with pre-moistened wipes." No wipes were in the padded envelope; thought that they might be in the actual sealed package containing the replacement printhead assembly. No. 


Is there another way that I can clean them? 


Thanks for reading this. I have resolved the issue successfully. I used rubbing alchol on an eyeglass cloth. Successfully completed the replacement.

Regents Professor
Posts: 6,562
Member Since: ‎11-27-2009
Message 2 of 2 (1,807 Views)

Re: OfficeJet 6500 E709a Print Head Assembly Replacement

Hi bkrueger3

Glad to hear it's working ok for you.

For anyone else reading that wants to purchase a replacement printhead, see the link below for the HP Part Store



Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
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