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12-08-2012 12:55 PM - edited 12-08-2012 01:20 PM
Can I skip cleaning the electrical contacts while changing a print head assembly on an Officejet 6500 E709a? Following HP instructions for changing. Step 6 of the instructions states "Clean the electrical contacts. The replacement printhead assembly comes with pre-moistened wipes." No wipes were in the padded envelope; thought that they might be in the actual sealed package containing the replacement printhead assembly. No.
Is there another way that I can clean them?
Thanks for reading this. I have resolved the issue successfully. I used rubbing alchol on an eyeglass cloth. Successfully completed the replacement.
Solved! Go to Solution.
12-09-2012 03:00 AM
Glad to hear it's working ok for you.
For anyone else reading that wants to purchase a replacement printhead, see the link below for the HP Part Store