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OfficeJet Pro L7680 not printing the colour red: it comes out as brown (214 Views)
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wafflycat Honor Student
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wafflycat
Posts: 2
Registered: ‎04-02-2012
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OfficeJet Pro L7680 not printing the colour red: it comes out as brown

‎04-02-2012 02:00 AM

Running Windows XP. OfficeJet Pro L7680. Using HP inks + quality paper.

Model number CB038a

 

The colour red is printed as a distinct brown. All other colours/shades/tints/alignments etc are absolutely fine.

 

Have done the obvious: changed cartridges for brand new ones.

Cleaned printheads

Dignostic page: suggests all ok (good printhead health)

The actual quality of print is good in all respects on the test patterns other than the colour red is printed as brown.

 

Help gratefully received.

 

I've always used HP printers and this is a new one on me!

 

 

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wafflycat Honor Student
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wafflycat
Posts: 2
Registered: ‎04-02-2012
Message 2 of 2 (201 Views)
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Re: OfficeJet Pro L7680 not printing the colour red: it comes out as brown

‎04-03-2012 10:15 AM

Bump... hoping this'll get noticed so I can get a response. Thanks...
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