11-01-2011 01:17 AM
I have just purchased and installed a HP OfficeJet 6000.
Status says all toners are ok and on maximum level, yet any print I make comes out in black and yellow.
(basically it is replacing all colors with yellow in different shades).
Have tried to re-install cartiges as well as drivers.
Solved! View Solution.
11-01-2011 12:33 PM
Take a look at this document, particularly the 'Solution Six" section:
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.
- Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Officejet 6500 All-in-One Printer Series
- What Is HP Instant Ink?
- HP Printers - Which Cartridges Work with My HP Printer?
- Replacing the Printhead for HP Officejet 6500 and 6500A All-in-One Printer Series
- Limited Warranty for HP Ink Cartridges and Customer-Replaceable Printheads for HP Inkjet Supplies