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swarren2244
Posts: 6
Member Since: ‎03-03-2013
Message 1 of 4 (1,927 Views)

Officejet 6500 Wireless prints blank page

Why does my Officejet 6500 Wireless printer print a blank page after I installed a brand new cartridge, even after I cleaned the cartridge?

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Rudy1906
Posts: 4,893
Member Since: ‎10-11-2012
Message 2 of 4 (1,903 Views)

Re: Officejet 6500 Wireless prints blank page

Sorry that you are experiencing this issue with printing blank pages. This can be a issue with the print head. You can try to clean the print head with a lint free cloth and water. 

 

Another thing would be to perform a hard reset on the printer. Unplug the power cord from the back. Leave it out for 30 seconds and plug it back in. 

 

See if you can print a self-test page or printer status report.

 

Let me know what happens. 

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bakerb56
Posts: 1
Member Since: ‎02-24-2014
Message 3 of 4 (1,281 Views)

Re: Officejet 6500 Wireless prints blank page

installed new cartridges they worked. came home from business trip and printer prints blank pages

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Advance23
Posts: 2,789
Member Since: ‎09-03-2013
Message 4 of 4 (1,206 Views)

Re: Officejet 6500 Wireless prints blank page

Hi bakerb56,

 

I understand that your Officejet 6500 is printing blank pages. I will try my best to help you resolve this issue.

 

In this document for Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages are steps that may resolve this issue.

 

I hope this helps, please let me know.

 

Thank you,

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