03-30-2014 09:49 AM
My printer is about a year and a half old. The black ink will not print. I have tried cleaning print heads, new ink and the hard reset you have listed here. Nothing works. Do you have any other suggestions besides buying a new printer?
03-31-2014 03:44 AM
So is the printer out of warranty? You can check by entering the serial no. below
- Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Officejet 6500 All-in-One Printer Series
- What Is HP Instant Ink?
- HP Printers - Which Cartridges Work with My HP Printer?
- Replacing the Printhead for HP Officejet 6500 and 6500A All-in-One Printer Series
- Limited Warranty for HP Ink Cartridges and Customer-Replaceable Printheads for HP Inkjet Supplies