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Student
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Member Since: ‎04-05-2014
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Photosmart 5524 won't print black or yellow

I purchased a Photsmart 5524 approximately 1 month ago and was able to successfully print about 5 pages before the printouts stopped showing black and yellow. The estimated ink levels indicated they were about 30% full, but after cleaning printhead, aligning printer and doing various tests still the black and yellow was not printing. I was disappointed that i got so few prints from the print