11-16-2013 11:24 AM
Weve recently return back to the UK having spent time in the Middle East. Were we brought a new 6510 printer.
Trying to find ink cartridges has been difficult. I recently was told that cartridges 364 would fit and work, but the printer is saying incompatible ink. Can somebody help..
11-16-2013 11:47 AM
Please call HP as mentioned in the following link:
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11-17-2013 01:41 AM
If you bought the printer in one region and moved to a new region you need to call customer support to request a "Regionalization Reset". There should not be any charge for this; it is covered as part of the cartridge warranty. You will need to have access to your computer and printer while on the line with HP. You will also need to have a set of cartridges for the new region, once the reset is complete cartridges from the original region will no longer work. Check out the following document about regionalization.
- Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Officejet 6500 All-in-One Printer Series
- What Is HP Instant Ink?
- HP Printers - Which Cartridges Work with My HP Printer?
- Replacing the Printhead for HP Officejet 6500 and 6500A All-in-One Printer Series
- Limited Warranty for HP Ink Cartridges and Customer-Replaceable Printheads for HP Inkjet Supplies