Re: Photosmart 6510: new black ink printing in grey only (719 Views)
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Student
millie-dog
Posts: 1
Member Since: ‎12-09-2013
Message 1 of 2 (743 Views)

Photosmart 6510: new black ink printing in grey only

Hey! I have recently changed the black ink cartridge, but it is not printing in black - only grey!

 

I have done the following to solve the problem:

 

1. The new cartridge is HP original

2. Print level shows full black cartridge

3. The printheads are cleaned using Tools

4. Installed the HP Print&Scan Doctor - to faults found - all marks are green

 

Is there anything else I can do?

 

Provost
Bob_Headrick
Posts: 15,027
Member Since: ‎11-17-2008
Message 2 of 2 (719 Views)

Re: Photosmart 6510: new black ink printing in grey only

The troubleshooting steps in this document may help resolve issues with the Photosmart 6510 not printing black properly.  Be sure to check the vents as shown in Solution Two.

 

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

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