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PMT10
Posts: 1
Member Since: ‎04-07-2014
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Photosmart 6520 will not print black text

Just installed this new printer and it won't print black ink either from my laptop or ipad application
Regents Professor
Ciara_B
Posts: 6,480
Member Since: ‎11-27-2009
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Re: Photosmart 6520 will not print black text

[ Edited ]

@PMT10

 

Have you tried the steps in the link below?

 

http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03760633

 

Otherwise, as it's a new purchase it's likely still within warranty so I'd suggest calling HP Support.

 

Ciara

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
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