Posts: 1
Member Since: ‎07-03-2013
Message 1 of 2 (392 Views)
Accepted Solution

Photosmart C3150 won't print black

[ Edited ]

I just put in new printer cartridges, both black and tri-color. The print levels register as high, but the black ink will not print. I got no error messages. I did the troubleshooting thing where I cleaned the print heads 3 times, but it did not make a difference.


I use a Mac with OSX. 


ETA: Now I am getting a "low ink" message when I hit the print button, but only for hte black. This was a brand new cartridge of HP ink that I just installed two days ago and used to print about a dozen pages! How can it be out of ink already?

Regents Professor
Posts: 4,641
Member Since: ‎01-11-2012
Message 2 of 2 (360 Views)

Re: Photosmart C3150 won't print black

Hi ektnm,


I understand that your printer isn't printing in black.  I would take a look at the document below.



Missing Colors



Let me know how it goes.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation