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Photosmart C410 printhead (367 Views)
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Tsuwei Student
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Tsuwei
Posts: 1
Registered: ‎04-04-2012
Message 1 of 2 (367 Views)
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Photosmart C410 printhead

‎04-04-2012 08:34 PM

An error message saying either my printhead not compatible or damged, but I didn't replace anything. Can you help ?

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vsingh13 Tutor
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vsingh13
Posts: 19
Registered: ‎04-03-2012
Message 2 of 2 (361 Views)
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Re: Photosmart C410 printhead

‎04-04-2012 08:42 PM

HI

 

Download the Hardware Diagnostic Utility

 

NOTE: The HP Hardware Diagnostic Utility might not be available for all HP products, particularly older products. It is currently only available in English. This tool is available only for Windows operating systems and requires a USB connection. The tool is not available for Mac OS X operating systems. It does not require the installation of the print driver or other product software.

 

Run the utility

  1. In the Security Warning dialog box, click Run .
  2. When the Download Complete dialog box opens, click Run , and then click Run again on the Security Warning dialog box.

 

click on the link below

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&jumpid=ex_r4155/hho/ipg/ccdoc/h...

 

 

 

Regard
Vini
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