04-17-2014 09:43 AM
My HP Photosmart C4680 is not printing properly. It will not calibrate and no longer prints black ink. I changed the black ink cartridge twice, I reloaded the driver, but it still will not print.
When I try to calibrate, the test sheet only prints red in blue.
Any advise or help is much appreciated.
04-18-2014 11:26 AM
This print quality document (the Solution six section in particular) may offer some help:
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.