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Honor Student
Posts: 2
Member Since: ‎11-14-2011
Message 1 of 5 (2,031 Views)

Photosmart C7200 PUMP MOTOR STALLED!

HOW DO I CORRECT THE PUMP MOTOR STALLED PROBLEM?

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Master's Graduate
Posts: 368
Member Since: ‎09-10-2011
Message 2 of 5 (2,026 Views)

Re: Photosmart C7200 PUMP MOTOR STALLED!

Hi larry1935,

Try performing a hard reset. Unplug the power cord from back of printer while it is ON. Then unplug it also from the power source. Reconnect to wall outlet then printer after a minute.

You can also try to remove the cartridges out of the printer, close the door and press OK. If there's a cartridge error on it, reinstall the cartridges on the printer and press OK. That should clear it!

Let me know how it goes...
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Cheers! :smileyhappy:

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Top Student
Posts: 7
Member Since: ‎09-21-2012
Message 3 of 5 (1,621 Views)

Re: Photosmart C7200 PUMP MOTOR STALLED!

I am having this same problem - the reset doesn't work.  

 

It is making a sound like 'sprockets' are resetting and then getting caught.  I cannot find any paper in the machine after following a tutorial on this printer.

 

Help!

Student
Posts: 1
Member Since: ‎01-05-2014
Message 4 of 5 (694 Views)

Re: Photosmart C7200 PUMP MOTOR STALLED!

Hp

I'm still getting a error on my C7200 printer, pump motot stalled.

I tryed unplugging power cord from back of the printer and then from the wall. I waited acouple minutes and repluged wall first, as the instructions advised and tryed again to print with no change.

 

i tryed the second fix by plulling all the printer cartridges while printer on, saited a few minutes put them back in and didn't get a error, but did come up saying cartridges missing. Then I press OK.

 

There was no change, pump motor salled still comes on the screen??  Please help with a different fix!

Can you send me a print out of the inter parts of the of the printer showing and labeling. Where is the pump motor??

Could it need replacing??

 

Please help!!!!

HP Support Agent
Posts: 10,702
Member Since: ‎09-02-2013
Message 5 of 5 (671 Views)

Re: Photosmart C7200 PUMP MOTOR STALLED!

Hello Jwhopkins2001,

I understand you are seeing an error message stating "Pump Motor Stalled" on your Photosmart C7200 series printer.

This error code is usually a fatal error on the printer, however, I suggest trying the troubleshooting document below to attempt to help with the error.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03081973


If the error persists, I would then suggest calling HP's Technical Support to see if they have any other options for you.

HP Contact Info: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

Take care,

———————————————————————————————
R a i n b o w 7000

I work on behalf of HP


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