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04-26-2012 01:47 AM
HP PSC 1315 All-in-One Printer
Since receiving Microsoft updates, my computer no longer offers me HP programs eg HP Director, through which I used to perform scans. I can scan through the Microsoft program, so that's no problem, but when I change an ink cartridge on the HP,a colour alignment page is automatically printed but I seem to have no access to the program that checks the alignment after I place the colour alignment page on the printer plate. As I am unable to perform this alignment, the printer now prints another colour alignment page every time I switch it on.
How can I perform the alignment, or failing that, stop the printer from automatically printing a colour alignment page every time I switch it on?
I can't reload the driver programs or other software I received when I purchased the printer as they were on floppy disk, and computers don't have floppy disk drives any more.
troubleshooting : I have checked control panel for printer settings.
Solved! Go to Solution.
04-26-2012 03:55 AM
you dont need any software to complete the alignment. Just disconnect the usb cable before scanning the alignment page and everything should be fine.
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Although I work for HP my posts and replies are my own
Please mark the post that solves your problem as "Accepted Solution"
04-26-2012 07:04 PM
Many thanks, it worked.
This is my first post (second if you include my original request, so not sure how I "Say "Thanks" by clicking the Kudos Star in the post that helped you." and "mark the post that solves your problem as "Accepted Solution"", but consider it done.