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Student
Bekay
Posts: 1
Member Since: ‎08-19-2012
Message 1 of 2 (4,356 Views)

Print head cleaning on Officejet Pro 8100

I have an Officejet Pro 8100 and I'm unable to locate find "printer services" in the installed software.  I have other HP printers that show ink levels, head cleaning and alignment, etc., but I find no such capabilities with the Officejet Pro 8100.  Tjhe printer works fine, except I'm missing the "printer services"!!

I'm running Windows XP on an HP Elitebook computer.

Distinguished Professor
Shirlzz1
Posts: 3,242
Member Since: ‎12-12-2011
Message 2 of 2 (4,344 Views)

Re: Print head cleaning on Officejet Pro 8100

Page 128 of the OJ 8100 Manual shoes how to open the printer’s toolbox by Clicking Start>Programs/All Programs>HP then find your printer listed in that folder and double click Maintenance Tasks This a re-direct from page 74 that shows steps on how to clean printheads from the Control panel and how to use it from the toolbox.  Here is that link to the manual so you can have a reference for the steps. http://h10032.www1.hp.com/ctg/Manual/c02948312.pdf

I am a former employee of HP...
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