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Print quality of Officejet Pro 8500 : greens & reds (71 Views)
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JET73 Honor Student
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JET73
Posts: 2
Registered: ‎05-01-2012
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Print quality of Officejet Pro 8500 : greens & reds

‎05-01-2012 03:29 AM

I have run all the diagnostic tools, cleaned and aligned printheads, calibrated linefeed etc, but the result is still the same.

 

On the Print Quality Diagnostics Page, the first three colours (i.e. blacks, blues and magentas) all look fine but the next two, which I assume should be red and green are dull.

 

Is this a problem with the yellow printer cartridge, which according the the guage is over half full, or something else?

 

Thanks in advance.

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Grad Student Grad Student
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KennyB3
Posts: 350
Registered: ‎10-17-2011
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Re: Print quality of Officejet Pro 8500 : greens & reds

‎08-09-2012 02:19 PM

Jet73,

 

Have you been able to resolve this issue?

You may want to take a look at the this thread.

http://h30434.www3.hp.com/t5/Ink-Toner-Cartridge-Printhead/officejet-pro-8500-a909a-dull-colours/m-p...

Click the Kudos on the left side for helping and click Accept as Solution for providing a solution. I work for HP.

Best Regards,
Kenneth
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