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Printer Failure error (174 Views)
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Bjorndude22 Student
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Bjorndude22
Posts: 1
Registered: ‎04-29-2012
Message 1 of 2 (174 Views)
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Printer Failure error

‎04-29-2012 11:22 PM

Hi, I have a B210a printer. Im getting a printer failure error it says:

 

" 0x61000016

 

There is a problem with the printer or ink system.

Turn the printer off, then on. if the problem

presists, refer to printer documentation"

 

 

I have tried everything I can think of, or have read. I have turned off and on several times. I reset it by turning it off then unpluging from the printer, then the power source and watining 30 seconds and then pluging it all back in and I still get the error.

 

I'm not sure what to do.. Any suggestions? should I send it to HP to fix? I'm not sure if its still under warrenty its just about a year old.

 

Any help would be greatly appreiated!

 

Thanks!

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Jann31 Tutor
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Jann31
Posts: 44
Registered: ‎01-03-2011
Message 2 of 2 (156 Views)
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Re: Printer Failure error

‎05-01-2012 06:09 AM

Hi,

 

Here are some solutions to solve the issue:

http://fix-your-printer.blogspot.com/2012/05/how-to-solve-error-code-0x61000016-on.html

 

Good luck !

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