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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-16-2015 08:33 AM

HP Recommended
Product: HP Officejet 6700
Operating System: Mac OS X 10.7 Lion

Printer is only printing in blue ink.  I recently changed all the cartridges (HP brand) and also did the clean pin head function on the printer under tools. Nothing is working! Any tips??

 

Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-17-2015 09:38 AM

HP Recommended

Hi @ScooterL,

 

Welcome to the HP Forums!

 

I see that your HP Officejet 6700 is only printing in blue. I am happy to help you with this printing issue! 

 

Please, try the steps within this print quality guide, Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Officejet 6600 e-All-in-.... If this does not resolve your issue, then the printer will need to be serviced/or replaced. Please contact HP, phone support for further assistance. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.

 

Best of luck! :generic:

 

“Please click the Thumbs up icon below to thank me for responding.”

RnRMusicMan
I work on behalf of HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

View solution in original post

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3 REPLIES 3

‎07-17-2015 09:38 AM

HP Recommended

Hi @ScooterL,

 

Welcome to the HP Forums!

 

I see that your HP Officejet 6700 is only printing in blue. I am happy to help you with this printing issue! 

 

Please, try the steps within this print quality guide, Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Officejet 6600 e-All-in-.... If this does not resolve your issue, then the printer will need to be serviced/or replaced. Please contact HP, phone support for further assistance. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.

 

Best of luck! :generic:

 

“Please click the Thumbs up icon below to thank me for responding.”

RnRMusicMan
I work on behalf of HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!
Was this reply helpful? Yes No

‎07-21-2015 01:54 PM

HP Recommended
Thank you. I did the clean pinhead function several times and it finally resolved the issue!
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‎07-21-2015 02:04 PM

HP Recommended

Hi ScooterL,

 

I am glad you were able to resolve your issue!

 

Please consider unmarking your post as accepted solution, and marking Message 2 as 'Accept as Solution' so that anybody else in the community who may experience this issue can find the solution more easily.

 

Best regards! :generic:

 

“Please click the Thumbs up icon below to thank me for responding.”

RnRMusicMan
I work on behalf of HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!
Was this reply helpful? Yes No
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