HP Support Forums
Join in the conversation.
04-02-2012 03:30 PM
I have an HP All-In-One psc 1310 series. I got the error message above when I tried to print. Since my cartridges were almost empty, I replaced them with new ones hoping that would resolve the issue. The printer recognizes the new cartridges and prompts for the test page. I hit align and print, then this error message appears, "The print cartridge carriage is stalled." Any suggestions and help will be appreciated.
04-03-2012 04:55 PM
This article should help resolve the stalled carriage. Let us know if it helps and best of luck!