Question
Printer will not print black after changing cartridge
Replies (47)
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Tutor
Posts: 15
Member Since: ‎02-08-2010
Message 41 of 48 (333 Views)

Re: Printer will not print black after changing cartridge

I answered and "posted" but I don't see it. Maybe it's in the mill? I'll try to check back later.

Student
Posts: 1
Member Since: ‎06-28-2014
Message 42 of 48 (253 Views)

Re: Printer will not print black after changing cartridge

[ Edited ]

My printer had the same problem - when printing a typical Word document page, it would put some black ink on paper, but only some lines would print, leaving most of the page blank.

 

I tried to realign the heads several times, it did not fix the problem. I changed the black ink cartridge, it did not help either.


So I went on Amazon, ordered new "hp original" printing heads, got them delivered from a third party vendor in a couple of days, changed the heads, and now my printer works as new. 

 

Changing the heads costs me 1/3 of the price of a new printer. The local electronics company who sold be the printer did not have heads on stock and was only willing to sell me a new printer.

 

Honor Student
Posts: 4
Member Since: ‎09-23-2014
Message 43 of 48 (146 Views)

Re: Printer will not print black after changing cartridge

Me too!!!! what did you end up doing???

Honor Student
Posts: 4
Member Since: ‎09-23-2014
Message 44 of 48 (145 Views)

Re: Printer will not print black after changing cartridge

but they are brand new cartidge?

Honor Student
Posts: 4
Member Since: ‎09-23-2014
Message 45 of 48 (145 Views)

Re: Printer will not print black after changing cartridge

me too...how did you fix the problem

Honor Student
Posts: 4
Member Since: ‎09-23-2014
Message 46 of 48 (139 Views)

Re: Printer will not print black after changing cartridge

Did you get any feed back on this???

Student
Posts: 1
Member Since: ‎11-30-2014
Message 47 of 48 (64 Views)

Re: Printer will not print black after changing cartridge

have inserted new black cartridge but cannot print black

HP Support Agent
Posts: 7,422
Member Since: ‎09-02-2013
Message 48 of 48 (47 Views)

Re: Printer will not print black after changing cartridge

Hi folks.

 

Please post back with some additional detail, such as what you have tried so far and what printer model you have;  How Do I Find My Model Number or Product Number?

 

Please also let me know your Country/region, Please include your country/region in your next post. Thanks.

 

Use the following link to check your warranty. If you are in warranty, you might consider calling us. The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.

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