06-28-2014 12:12 AM - edited 06-28-2014 12:17 AM
My printer had the same problem - when printing a typical Word document page, it would put some black ink on paper, but only some lines would print, leaving most of the page blank.
I tried to realign the heads several times, it did not fix the problem. I changed the black ink cartridge, it did not help either.
So I went on Amazon, ordered new "hp original" printing heads, got them delivered from a third party vendor in a couple of days, changed the heads, and now my printer works as new.
Changing the heads costs me 1/3 of the price of a new printer. The local electronics company who sold be the printer did not have heads on stock and was only willing to sell me a new printer.
12-01-2014 09:46 AM
Please post back with some additional detail, such as what you have tried so far and what printer model you have; How Do I Find My Model Number or Product Number?
Please also let me know your Country/region, Please include your country/region in your next post. Thanks.
Please click the Thumbs up icon below to thank me for responding.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP
- Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Officejet 6500 All-in-One Printer Series
- What Is HP Instant Ink?
- HP Printers - Which Cartridges Work with My HP Printer?
- Replacing the Printhead for HP Officejet 6500 and 6500A All-in-One Printer Series
- Limited Warranty for HP Ink Cartridges and Customer-Replaceable Printheads for HP Inkjet Supplies