Printer won't print after installing new ink cartridge. psc 1315v (2184 Views)
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Student
sarahlorrain
Posts: 1
Registered: ‎06-09-2011
Message 1 of 3 (2,184 Views)

Printer won't print after installing new ink cartridge. psc 1315v

I have an hp psc 1315v. Every time I install a new ink cartridge, I have a hard time getting the printer to print again. This problem started when I bought a new hp computer with Windows Vista. The printer prints the test page, but won't do anything after that. Any ideas? I've tried restarting the computer, the printer, both at once, etc etc.

Regents Professor
8lives
Posts: 4,238
Registered: ‎12-02-2008
Message 2 of 3 (2,178 Views)

Re: Printer won't print after installing new ink cartridge. psc 1315v

There are two software connectivity updates available that may help at this link.



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Student
Chris5751
Posts: 1
Registered: ‎03-15-2013
Message 3 of 3 (666 Views)

Re: Printer won't print after installing new ink cartridge. psc 1315v

The printer will not print after installing new cartridges also I have done the align test and it failed

Thank you

Ann

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