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Student
grandy2
Posts: 1
Member Since: ‎03-29-2014
Message 1 of 2 (100 Views)

Printer won't print black

I have read all of the posts about the black ink won't print and I have tried all of the solutions. I have had the printer about 18 months but haven't used it much. I have cleaned, unplugged, and cleaned again. It quit printing half way through a document. My printer is a 5510 photosmart B111a series. The cartridge holder won't come out easily that is it doesn't have a lever.

 

Regents Professor
Ciara_B
Posts: 6,180
Member Since: ‎11-27-2009
Message 2 of 2 (56 Views)

Re: Printer won't print black

[ Edited ]

@grandy2

 

I'm going to send you a private msg (check out envelope at top right)

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
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