04-13-2013 11:50 AM
I am using the HP Officejet 6500 wireless All-in-one Printer E709n and it is constantly telling me that my ink cartridges are damaged or missing and now it says that the Printhead is missing or damaged and won't print. What do I need to do? I've tried shutting it down, checking to see if anything was inside jamming it. It is moving smoothly, so I don't know what else to do except to take it in for repairs. I don't know if it is worth the cost.
04-16-2013 09:49 AM
I understand that your printer is getting a missing printhead error message. I would take a look at the document below.
Let me know how it goes.
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- Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Officejet 6500 All-in-One Printer Series
- What Is HP Instant Ink?
- HP Printers - Which Cartridges Work with My HP Printer?
- Replacing the Printhead for HP Officejet 6500 and 6500A All-in-One Printer Series
- Limited Warranty for HP Ink Cartridges and Customer-Replaceable Printheads for HP Inkjet Supplies