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kastricker
Posts: 1
Member Since: ‎04-13-2013
Message 1 of 2 (234 Views)

Printhead missing or damaged

I am using the HP Officejet 6500 wireless All-in-one Printer E709n and it is constantly telling me that my ink cartridges are damaged or missing and now it says that the Printhead is missing or damaged and won't print.  What do I need to do?  I've tried shutting it down, checking to see if anything was inside jamming it.  It is moving smoothly, so I don't know what else to do except to take it in for repairs.  I don't know if it is worth the cost.

Thanks.

Regents Professor
garytech1
Posts: 4,641
Member Since: ‎01-11-2012
Message 2 of 2 (208 Views)

Re: Printhead missing or damaged

Hi Kastricker,

 

I understand that your printer is getting a missing printhead error message.  I would take a look at the document below.  

 

 

Officejet 6500 E709n

 

Let me know how it goes.

 

 

 

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