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Student
Gill_B
Posts: 1
Member Since: ‎05-28-2014
Message 1 of 2 (76 Views)

Printing in Red

My HP Officejet Pro 8500A 910 will not print in red even though I have replaced the cartridge. Any ideas on what I can do?

HP Support Agent
Rainbow7000
Posts: 7,806
Member Since: ‎09-02-2013
Message 2 of 2 (51 Views)

Re: Printing in Red

Welcome to the forums Gill_B, I hope you are doing well:smileyhappy:

 

 

I saw your post about your Officejet 8500A not printing in red ink. I am here to offer you my suggestion that may help!

 

Follow the steps in this guide: Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages

 

 

If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions: click here.

 

 

 

Thank you for posting in the community!

 

Have an awesome Thursday:smileyhappy:

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R a i n b o w 7000
I work on behalf of HP

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