Prints in Blue instead of Black

[EZee_Livin]

I have an HP B210 Photosmart Plus.  My black text (and pictures) print light blue instead of black.  I've replaced the cartridge twice and I'm still having the same issue.  I've cleaned the print heads numerous times.

[bethc]

After trying to solve this problem for over an hour, I finally hit upon a solution.  When you hit file, then print, under the heading for print is Printer Properties.  Open this and choose Fast, Economical Printing (this prints in grayscale).  I tried disconnecting and turning both the computer and printer off but this is the only thing that worked.  I was trying to print my Christmas newsletter and the printer must object to the change in paper quality.  When I printed on regular paper, it reverted back to black ink.  Good luck. 

[opa_gee]

just to repeat the solution.  Choose printer preferences and Fast/Economical printing.  Also in the grayscale option choose black ink only.  

[Ciara_B]

thanks for the inputs folks, glad the print quality issue is now resolved

Ciara

[JohnR3]

I am having huge issues on the same lines. We have an Officejet Pro 8500 Wireless. and our software is Mac OSX  10.10  All our prints are turning blue. Initially it was only image files but now all word or PDF documents are printing blue. Oddly it will happily photocopy black and white. I have tried the following steps to no avail:

1. Unplugging the printer

2. Cleaning the printheads

3. Replacing the black cartridge

4. Deleting and adding back the printer from System preferences

All to no avail and bizarrely the blue colour is now developing a purple hue.

Any advice or help on this would be really appreciated.

[AgathaV · Accepted solution]

Hi community,

I understand the printer is not printing in black. Let's try some steps to help you.

✔️ First, check if your drivers working fine: Software and Driver Downloads

 ✔️Make sure you have tried the steps mentioned in this document - Black Ink Not Printing and Other Print Quality Issues

✔️ Clean the color ink cartridge up to 2 times and print a test page to check the result.

 🛑 If the issue persists, I'm afraid this is a hardware issue. Please reach out to the HP Technical Support team in your region regarding the service/replacement options.

Thanks,