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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-30-2015 02:40 PM

HP Recommended

HOW DO i REMOVE THE PRINT HEAD OF MODLE 5520?

4 REPLIES 4

‎04-30-2015 03:46 PM

HP Recommended

The printhead of the Photosmart 5520 is not user replaceable or removable.  While you may be able to disassemble the printer to remove the printhead there is danger (even likleyhood) of damaging the printer.

 

The post here has links to a troubleshooting document for the Photosmart 5520.  If the steps there do not resolve the issue please call HP Support, even if the printer is not longer under warranty.  In the US or Canada call 1-800-HPINVENt, elsewhere see the document here for contact information.  If the above does not give satisfactory results then please post back here and indicate your country.

 

 

 


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


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‎05-01-2015 02:23 PM

HP Recommended
Hey there,
Try this link and try the instructions I posted there. it may help, it may not. Some people have had success, where as others have not. Hope it helps

http://h30434.www3.hp.com/t5/Ink-Toner-Cartridge-Printhead-Issues/HP-PhotoSmart-5520-How-Do-I-Remove...
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‎05-01-2015 03:00 PM

HP Recommended

The post here has links to a troubleshooting document for the Photosmart 5520.  If the steps there do not resolve the issue please call HP Support, even if the printer is not longer under warranty.  In the US or Canada call 1-800-HPINVENt, elsewhere see the document here for contact information.  If the above does not give satisfactory results then please post back here.

 

If you try to remove the printhead and damage your printer then HP will likely not be able to help and you will be own your own.

 

 


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


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‎03-12-2017 01:37 AM

HP Recommended

Hey Blunticus,

just jumping in here to say I found your post about how to remove and clean the print head of my HP 5520 and was successful in doing so!

I had to go out and buy the T10 star screwdriver head for my drill but once I had the right tool, it was very easy to follow your instructions.

After I put it all back together it started printing back not perfectly, it would miss 3 out of every 4  lines.

So I was going to do it again today (a day later) but I tried to print it again and it worked!!

I guess I hadn't dried it properly and it must have had some water mixing with the black ink yesterday.

I am delighted as the warranty had expired in 2013!!

 

Thanks again.

Cheers.

 

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