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Honor Student
sofranco
Posts: 2
Member Since: ‎06-30-2014
Message 1 of 4 (108 Views)

Re: HP Photosmart 5514 Won't print black even with brand new cartridge

I am having the same problems with my printer.  I am not able to print with black ink.  I have tried all of the trouble shooting suggestions with no luck.  My warranty is expried.  Any other suggestions would be greatly appreciated.

Thanks,

HP Support Agent
HevnLgh
Posts: 3,411
Member Since: ‎09-03-2013
Message 2 of 4 (96 Views)

Re: HP Photosmart 5514 Won't print black even with brand new cartridge

Hello sofranco,

 

Welcome to the HP Support Forums! :smileyhappy: I understand you are not able to print in black ink on your HP Photosmart 5514, I just want to make sure you have completed ALL steps listed here: Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages

 

Please leave me with your Country/Region so we can go from there to get this issue resolved.

 

Thank you,

Click the “Kudos Thumbs Up" to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.

HevnlghHelP
I work on behalf of HP
Honor Student
sofranco
Posts: 2
Member Since: ‎06-30-2014
Message 3 of 4 (70 Views)

Re: HP Photosmart 5514 Won't print black even with brand new cartridge

United States Midwest
HP Support Agent
HevnLgh
Posts: 3,411
Member Since: ‎09-03-2013
Message 4 of 4 (59 Views)

Re: HP Photosmart 5514 Won't print black even with brand new cartridge

Thank you sofranco for the requested information.

 

I have sent you a Private message on the Forums, please go to your Userpage to the right of your Username you will find your inbox.

 

Click the “Kudos Thumbs Up" to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.

HevnlghHelP
I work on behalf of HP
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