09-12-2013 04:57 AM
As your printer is less than a year it's likely still in warranty, so I would definitely recommend contacting HP Phone support as you may require a replacement.
Please let us know how you get on
Black not printing
HP Phone No.s
- Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Officejet 6500 All-in-One Printer Series
- What Is HP Instant Ink?
- HP Printers - Which Cartridges Work with My HP Printer?
- Replacing the Printhead for HP Officejet 6500 and 6500A All-in-One Printer Series
- Limited Warranty for HP Ink Cartridges and Customer-Replaceable Printheads for HP Inkjet Supplies