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Honor Student
leeleeliskeard
Posts: 2
Member Since: ‎08-27-2011
Message 1 of 4 (1,610 Views)

Why can't I refill my original HP cartridges?

I bought the deskjet 3050 all in one, after doing my research I understood the HP encouraged refills. However I am nit able to get my printer to print after I have refilled the cartridges? Why is this?

I am in the process of checking out my warranty and have found the serial number but I cannot locate the product number. Can anyone help me please? It just seems silly that I cannot refill the cartridges but I can buy a brand new printer with 2 new cartridge for the £26.00 - obviously this would be silly to buy another printer just for the cartridges - wouldn't it? If anyone can help please reply. Kindest regards

Regents Professor
Ciara_B
Posts: 6,472
Member Since: ‎11-27-2009
Message 2 of 4 (1,594 Views)

Re: Why can't I refill my original HP cartridges?

Hi leeleeliskeard

HP's page on the topic of refills is covered in this post

http://h30434.www3.hp.com/t5/Ink-Cartridge-and-Printhead/Original-HP-cartridges-and-why-they-matter/...

 

What product number are you having difficulty locating? If you have a DJ 3050, then the compatible cartridges are HP301 black (or HP301xl black) and HP301 color (or HP301xl color). For any queries on cartridge compatibility, check out SureSupply

http://h30434.www3.hp.com/t5/Ink-Cartridge-and-Printhead/Cartridge-Compatibility-how-to-find-out-whi...

 

For any queries on warranty, the links below may help

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00206040&cc=us&dlc=en&lc=en&jumpid=reg_R1002_US...

 

http://h10025.www1.hp.com/ewfrf/wc/weInput?cc=ie&lc=en

 

Hope this helps

Ciara

 

 

 

 

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
Honor Student
leeleeliskeard
Posts: 2
Member Since: ‎08-27-2011
Message 3 of 4 (1,593 Views)

Re: Why can't I refill my original HP cartridges?

Thank-you, I am trying to refil the black on the HP301 with ink, rather than buying another cartrdige. It's not registering that it's been filled up. It's just saying the ink is low?

 

Student
katkatkatb
Posts: 1
Member Since: ‎10-29-2014
Message 4 of 4 (61 Views)

Re: Why can't I refill my original HP cartridges?

I have the same problem.  after I started researching I found that there is a class action suit for HP not mentioning that!

So far I found that I'm screwed on this issue.  I think HP plans to give $1-2 off coupons - to make it all better. HUH!

I can re-ink my own & would if the printer would accept it.  To save $1 or 2 off a cartridge DOESN'T ALMOST even fix it!

  ALso, my daughter picked out an HP laptop....What a piece of ****. It went back during the warranty for screen issues. Now it's like 1 1/2 years old & the screen is totally blank.

HP- never again!!

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