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chefjoan
Posts: 1
Member Since: ‎04-23-2014
Message 1 of 2 (100 Views)

Why my printer want print the Brown color? HELP PLEASE!!

My Printer want print in  the brown color,  after assuring that the Print-heads have been cleaned and after trying several modifications, can pls advise  how I can fix this issue.

 

Thanks in advance for your assistance.

 

Chef  Joan

HP Support Agent
Jamieson
Posts: 5,277
Member Since: ‎03-11-2014
Message 2 of 2 (80 Views)

Re: Why my printer want print the Brown color? HELP PLEASE!!

Hello chefjoan, and welcome to the HP Forums, I hope you enjoy your experience!

 

I see you are having issues wih your color output. I would love to try and help you, but I do need a little information first. I am linking a few HP Support documents below that will show you how to find your product number.  With the product number we can provide you with accurate information.

How Do I Find My Model Number or Product Number?

 

Good luck and please let me know the results of your findings. Thank you for posting on the HP Forums!

Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.

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Jamieson
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