04-23-2014 12:30 PM
My Printer want print in the brown color, after assuring that the Print-heads have been cleaned and after trying several modifications, can pls advise how I can fix this issue.
Thanks in advance for your assistance.
04-24-2014 05:18 PM
Hello chefjoan, and welcome to the HP Forums, I hope you enjoy your experience!
I see you are having issues wih your color output. I would love to try and help you, but I do need a little information first. I am linking a few HP Support documents below that will show you how to find your product number. With the product number we can provide you with accurate information.
How Do I Find My Model Number or Product Number?
Good luck and please let me know the results of your findings. Thank you for posting on the HP Forums!