Posts: 1
Member Since: ‎04-23-2014
Message 1 of 2 (95 Views)

Why my printer want print the Brown color? HELP PLEASE!!

My Printer want print in  the brown color,  after assuring that the Print-heads have been cleaned and after trying several modifications, can pls advise  how I can fix this issue.


Thanks in advance for your assistance.


Chef  Joan

HP Support Agent
Posts: 4,934
Member Since: ‎03-11-2014
Message 2 of 2 (75 Views)

Re: Why my printer want print the Brown color? HELP PLEASE!!

Hello chefjoan, and welcome to the HP Forums, I hope you enjoy your experience!


I see you are having issues wih your color output. I would love to try and help you, but I do need a little information first. I am linking a few HP Support documents below that will show you how to find your product number.  With the product number we can provide you with accurate information.

How Do I Find My Model Number or Product Number?


Good luck and please let me know the results of your findings. Thank you for posting on the HP Forums!

I work on behalf of HP

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