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06-30-2012 02:56 PM
I bought cartridges CB335E and CB337E for my Photosmart 4480. It seems that I need CB335EE and CB337EE.
The most annoying part is that I tried to test just the black cartridge but the printer insisted that I insert the color cartridge too. Now the shop will not change either.
Is there any way I can persuade the printer to accept the cartridges that I have?
07-02-2012 08:32 AM
Printers only accept printer cartridges designed for the printer. This is to keep from damaging the printer and causing you more problems than you started with. There is not a way to force a printer to accept a cartridge that it is not designed to take. I'd suggest trying to resell those if the place of purchase will not take them back and purchasing the proper cartridges.
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