Yellow ink cartridge not printing (7337 Views)
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Student
be22arule5
Posts: 1
Registered: ‎06-18-2011
Message 1 of 17 (7,337 Views)

Yellow ink cartridge not printing

I have installed new printer ink cartridges today on my Photosmart B110 and the yellow ink isn't printing.  I have tried cleaning my cartridge and checked the ink levels.  The ink level is fine but no yellow is coming out of the printer at all.

Any ideas?

Catherine

Student
matthewlau
Posts: 1
Registered: ‎06-19-2011
Message 2 of 17 (7,320 Views)

Re: Yellow ink cartridge not printing

Hi, I have installed new printer ink cartridges today on my CM1017 MFP and the maggenta print cartridge isn't printing too.

That is the similar problem with be22. Any ideas?

Thank you.

Matthew

Student
Kod1Anne
Posts: 1
Registered: ‎06-19-2011
Message 3 of 17 (7,311 Views)

Re: Yellow ink cartridge not printing

Same problem here with black cartridge in 6500A. Help?
Student
HappyWrappers
Posts: 1
Registered: ‎06-19-2011
Message 4 of 17 (7,307 Views)

Re: Yellow ink cartridge not printing

I'm having the same problem with my black ink.  It's the 564XL, and I tried cleaning the cartridge but it still does not print anything balack... 

Distinguished Professor
Ciara_B
Posts: 5,635
Registered: ‎11-27-2009
Message 5 of 17 (7,298 Views)

Re: Yellow ink cartridge not printing (on PS B110)

Hi be22arule5

So you've cleaned the cartridge & the checked the ink levels. Try checking the cartridge is vented properly..

Does that solve it?

Thanks, Ciara

 

If the vent is clogged, clean it carefully with a pin.
Figure 11: Properly vented
Figure 12: Clogged vent
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
Distinguished Professor
Ciara_B
Posts: 5,635
Registered: ‎11-27-2009
Message 6 of 17 (7,297 Views)

Re: Yellow ink cartridge not printing (Laserjet CM1017)

Hi Matthew

There's a link below that may help...

 

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=...

 

Please let me know how you get on

Thanks

Ciara

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
Distinguished Professor
Ciara_B
Posts: 5,635
Registered: ‎11-27-2009
Message 7 of 17 (7,075 Views)

Re: Yellow ink cartridge not printing


be22arule5 wrote:

I have installed new printer ink cartridges today on my Photosmart B110 and the yellow ink isn't printing.  I have tried cleaning my cartridge and checked the ink levels.  The ink level is fine but no yellow is coming out of the printer at all.

Any ideas?

Catherine


Hi Catherine, just wondering if this issue is now resolved?

Thanks

Ciara

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
Honor Student
ABSS
Posts: 2
Registered: ‎05-23-2012
Message 8 of 17 (6,226 Views)

Re: Yellow ink cartridge not printing

Sorry, same problem and no links that work for a solution. Typical HP!

I did all the same things to no avail.

Honor Student
ABSS
Posts: 2
Registered: ‎05-23-2012
Message 9 of 17 (6,224 Views)

Re: Yellow ink cartridge not printing (on PS B110)

Where is this vent located????????????????
Distinguished Professor
Ciara_B
Posts: 5,635
Registered: ‎11-27-2009
Message 10 of 17 (6,218 Views)

Re: Yellow ink cartridge not printing (on PS B110)

Hi ABSS, the vent area is at the top of the cartridgeIllustration of the cartridge vent area
More details in the link below
 http://h10025.www1.hp.com/ewfrf/wc/document?cc=ie&lc=en&docname=c02046460





 

 

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation