Yellow ink cartridge not printing

[be22arule5]

I have installed new printer ink cartridges today on my Photosmart B110 and the yellow ink isn't printing.  I have tried cleaning my cartridge and checked the ink levels.  The ink level is fine but no yellow is coming out of the printer at all.

Any ideas?

Catherine

[matthewlau]

Hi, I have installed new printer ink cartridges today on my CM1017 MFP and the maggenta print cartridge isn't printing too.

That is the similar problem with be22. Any ideas?

Thank you.

Matthew

[Kod1Anne]

Same problem here with black cartridge in 6500A. Help?

[HappyWrappers]

I'm having the same problem with my black ink.  It's the 564XL, and I tried cleaning the cartridge but it still does not print anything balack... 

[Ciara_B]

Hi be22arule5

So you've cleaned the cartridge & the checked the ink levels. Try checking the cartridge is vented properly..

Does that solve it?

Thanks, Ciara

If the vent is clogged, clean it carefully with a pin.

Figure 11: Properly vented

Figure 12: Clogged vent

[Ciara_B]

Hi Matthew

There's a link below that may help...

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=...

Please let me know how you get on

Thanks

Ciara

[Ciara_B]

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be22arule5 wrote:

I have installed new printer ink cartridges today on my Photosmart B110 and the yellow ink isn't printing.  I have tried cleaning my cartridge and checked the ink levels.  The ink level is fine but no yellow is coming out of the printer at all.

Any ideas?

Catherine

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Hi Catherine, just wondering if this issue is now resolved?

Thanks

Ciara

[ABSS]

Sorry, same problem and no links that work for a solution. Typical HP!

I did all the same things to no avail.

[ABSS]

Where is this vent located????????????????

[Ciara_B]

Hi ABSS, the vent area is at the top of the cartridge

More details in the link below

 http://h10025.www1.hp.com/ewfrf/wc/document?cc=ie&lc=en&docname=c02046460

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