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after i installed a new 564xl and aligned it, it continue to get align cartridge messages. (99 Views)
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Student
lakeville
Posts: 2
Registered: ‎03-06-2012
Message 1 of 4 (99 Views)

after i installed a new 564xl and aligned it, it continue to get align cartridge messages.

After I put in a new 564XL black cartridge in my 5510e all-in-one B111 printer, and gone through the alignment process, I continue to get "align cartridge" messages. Sometimes they pile up a dozen or so deep on my screen. I have tried aligning again, and then again. I've  tried rebooting. I've tried opening the alignment window and then clicking close.

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Intern
priyaS
Posts: 96
Registered: ‎02-21-2012
Message 2 of 4 (86 Views)

Re: after i installed a new 564xl and aligned it, it continue to get align cartridge messages.

Try alligning from the solution centre

 

 

 

 

 

 

 

Although I am an HP employee, I am speaking all this from my own experience and not for HP.

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Student
lakeville
Posts: 2
Registered: ‎03-06-2012
Message 3 of 4 (75 Views)

Re: after i installed a new 564xl and aligned it, it continue to get align cartridge messages.

Sounds good. Can you expand on "solution center?" I found a procedure buried deep in the HP files,  that describes aligning from the printer itself, by passing the computer. Is that what you mean?

 

 

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Intern
priyaS
Posts: 96
Registered: ‎02-21-2012
Message 4 of 4 (63 Views)

Re: after i installed a new 564xl and aligned it, it continue to get align cartridge messages.

yes that is what i  m talking   about

Solution centre is a software where you can print ,scan,fax and set the settings of the printer

 

 

 

 

 

 

Although I am an HP employee, I am speaking all this from my own experience and not for HP.

Please use plain text.