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Student
Posts: 1
Member Since: ‎06-12-2014
Message 1 of 2 (480 Views)

black cartridge problem

Hello i have a hp 3510 deskjet i keep getting a black cartridge problem error can some one please  tell me how to fix this problem

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HP Support Agent
Posts: 10,569
Member Since: ‎09-02-2013
Message 2 of 2 (444 Views)

Re: black cartridge problem

Hello stormofwaste! Welcome to the forums:smileyhappy:

 

 

I saw your post about your Deskjet 3510 showing you that there is a problem with the black ink cartridge. I would like to offer you some help that might correct the issue!

 

Please see this guide and follow all of the steps: A 'Cartridge Problem,' 'Ink Cartridge Failure,' 'Incompatible Ink Cartridges,' or 'Cartridge Missing...

 

 

 

If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions: click here.

 

Have a great weekend:smileyhappy:

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