Posts: 1
Member Since: ‎06-12-2014
Message 1 of 2 (426 Views)

black cartridge problem

Hello i have a hp 3510 deskjet i keep getting a black cartridge problem error can some one please  tell me how to fix this problem

HP Support Agent
Posts: 10,308
Member Since: ‎09-02-2013
Message 2 of 2 (390 Views)

Re: black cartridge problem

Hello stormofwaste! Welcome to the forums:smileyhappy:



I saw your post about your Deskjet 3510 showing you that there is a problem with the black ink cartridge. I would like to offer you some help that might correct the issue!


Please see this guide and follow all of the steps: A 'Cartridge Problem,' 'Ink Cartridge Failure,' 'Incompatible Ink Cartridges,' or 'Cartridge Missing...




If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions: click here.


Have a great weekend:smileyhappy:

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