06-16-2014 08:45 AM
06-17-2014 03:24 PM
Welcome to the forums lnichols
I appreciate your frustration, I really do. However, this particular printer uses some color inks even when printing in black only. If you did run out of color and kept printing black only, you will cause problems with the printhead.
FYI, HERE is the user guide to your printer, see page 74.
I've also linked page yield information HERE.
I hope that helps!
Have a great Tuesday
- Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Officejet 6500 All-in-One Printer Series
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- Limited Warranty for HP Ink Cartridges and Customer-Replaceable Printheads for HP Inkjet Supplies