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lnichols
Posts: 1
Member Since: ‎06-16-2014
Message 1 of 2 (157 Views)

black ink only setting on office jet 6700

I have set my printing preferences to use black ink only however I have just been notified by my printer that my magenta cartridge 933 is out of ink and my printer refuses to let me print anything. Why if I have it set for black ink only would the color ink be decreasing and I am not able to print a black text only document when there is plenty of black ink left (only magenta is out of ink)
HP Support Agent
Rainbow7000
Posts: 8,589
Member Since: ‎09-02-2013
Message 2 of 2 (135 Views)

Re: black ink only setting on office jet 6700

Welcome to the forums lnichols:smileyhappy:

 

I appreciate your frustration, I really do. However, this particular printer uses some color inks even when printing in black only. If you did run out of color and kept printing black only, you will cause problems with the printhead.

 

FYI, HERE is the user guide to your printer, see page 74.

 

I've also linked page yield information HERE.

 

 

I hope that helps!

 

Have a great Tuesday:smileyhappy:

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