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03-02-2012 02:37 AM
If your printer is printing and you get this message on occasion you can reconfigure the system and eliminate the error code. If it is not printing at all you need to address the failure and the flow of ink. I am presently working on this aspect.
03-05-2012 03:45 PM - edited 01-15-2013 10:03 AM
Pretty much same situation with my C7280 except that it had become totally unresponsive. Three color ink levels had depleted. For a while, I was able to print some black & white documents (tax returns) and then error code "Ink System Failure 0xc18a0206" showed up. Replaced the empty inks with HPs but no go. I couldn't even run print diagnostics.
The solution you found is similar to the one in HP Support Forum which wouldn't work for me. The "System Configuration Menu" turned out to be the successful pathway for my printer. I had also downloaded and run an HP Diagnostic Utility released on 01/20/2012 which was able to follow through and print a diagnostic test sheet. I then printed your solution and that came out fine as well. The printer is still throwing up some messages indicating confusion but does seem to be working. I have my fingers crossed and hope it will settle down soon.
Thanks, you've saved me a lot of grief!
Ten months later and my printer is still working fine, thanks to Hannah Elizabeth!
03-06-2012 07:56 AM
Not to sound completely stupid, but where is the "cancel" button? Is it the button with the red "X" on it? If so, I tried your solution multiple times...all to no avail. But, thanks for taking the time to post - sounds like it helped other people.
04-11-2012 12:32 PM
I have done this several times. Each time it clears the ink system error but then shows a pump motor failure error. I found a solution to that at http://h10025.www1.hp.com/ewfrf/wc/document?docnam
04-11-2012 01:26 PM
The site you mentioned gives an explanation of the error and offers a basic solution. I tried the solution and was not successful. My printer continues not to print. The only thing that makes sense is a new ink problem. There seems to be no ink getting to the print head at all. I have to get a set of full cartridges so that I can initially engage the pump and New ink level settings. I personally think that my problem is caused by a clog in the system. There is no way to verify this so I have continued to work with the solutions offered. HP's solution is to offer me a deal on a new printer. Needless to say I like this unit and want to continue to use it. I also have two other 02 models which are working with no problems. I believe that there is hope for solving this problem and I will keep plugging!
04-29-2012 10:45 AM
I have the same "Ink system failure" as listed by many others. I attempted the fix that was on this site but it had no effect at all. I still have to turn it off then on again on virtually every print ob I have. I now occationally receive other errors as well.. Such as photo paper tray open. print paper jam etc. Non of these prob;ems exist with these errors, but I get them anyway.
Everything scan - copy - email works great. Except the print. But then as said after off and then on again the print works great too.
I would really like to avoid buying yet another printer, but I am starting to think it is the only other solution for me. Does anyone else have any ideas?
04-29-2012 01:07 PM
You have just described the sequence of events I suffrered. For a while it worked to restart the printer to be able to print, but eventually it just came up with either ink system failure or pump motor stalled when I restarted. I have been advised through HP employees on this forum that my computer is dead. (At least for printing -- as you said, the fax works just fine -- just can't print!) Try all the solutions suggested in this thread and I think there may be one or two others; some people have gotten help, but not me. Good luck!
08-16-2012 01:19 AM
Thanks for getting me started! My printer is working again, hooray!! But your instructions weren't quite enough... I tried the I wasn't able to get out of my "Ink System Failure" until I tried the System Reset option (which comes up just before the "System Config" option you aimed me at. The semi-full reset did the job.
My best guess is that HP has raised the stakes, yet again, in its campaign against refilled ink cartridges. I made the "mistake" of putting a refilled cart in this c7280 and it was very unforgiving of this "mistake"! Had to do brain-surgery (a semi-hard reset) to make it "forget". Forgiveness isn't forthcoming.... probably because the printer business, these days, involves giving away the printers and making profit on the ink. ;-)