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02-23-2012 08:45 AM
I have a 3 year old C7280 and it stoped printing in black. I followed all of the steps in the trouble shoot procedures and it still does not print in black. I changed the black cartridge and still no go. Can some one help! I have Vista Home Premium as my operating system. I received a error message on my printer "print cartridge alignment failed" color prints OK!
02-23-2012 09:04 AM
Please try the following article. It may help resolve your problem.
When a solution is found please mark the post that solves your issue.
02-23-2012 09:14 AM
Assuming you followed all of the troubleshooting steps found in this document:
02-23-2012 10:36 AM
I checked out the trade-in procedure with HP. There are only 2 ink jets that qualify for a $ 50.00 rebate. I'll have to go shopping to see who has the best price and to see if it is worth the price.
02-23-2012 11:56 AM