10-16-2012 07:36 AM
I am sorry that you are having that issue with the printer. Here is a document that addresses poor print quality/missing colors for your printer model. It will give troubleshooting steps to try and fix that problem that you are having with the output of the printer. I hope that this helps.
- Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Officejet 6500 All-in-One Printer Series
- What Is HP Instant Ink?
- HP Printers - Which Cartridges Work with My HP Printer?
- Replacing the Printhead for HP Officejet 6500 and 6500A All-in-One Printer Series
- Limited Warranty for HP Ink Cartridges and Customer-Replaceable Printheads for HP Inkjet Supplies