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Student
Posts: 1
Member Since: ‎05-17-2013
Message 1 of 3 (138 Views)

Have an hp cp1518ni color laserjet that won't align the printheads.  i have already upgraded the firmware, installed the latest driver, and calibrated the printer. the result still shows each color "locations" off on the left and very close to correct on the right. mcb100

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Professor
Posts: 2,530
Member Since: ‎08-12-2009
Message 2 of 3 (122 Views)

Re: cp1518

This document on Resolving Print Quality Issues, might offer some help in Solutions 10 and 11:

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01691481&cc=us&dlc=en&lc=en&product=3422472&tmp...

007OHMSS

I was a support engineer for HP.

If the advice resolved the situation, please mark it as a solution. Thank you.
Student
Posts: 1
Member Since: ‎04-25-2014
Message 3 of 3 (71 Views)

Re: cp1518

Need Toolbox FX to do steps 10 & 11,  do not have this. How do I get it?

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