05-03-2014 01:02 PM - edited 05-03-2014 01:05 PM
The printheads for the Photosmart 5520 and 6520 are not removable. The Photosmart 7510 and 7520 have removable customer replaceable printheads.
I see from another of your posts that you are having issues with black not printing. Is your printer still in warranty? You can check using the tool here.
Bob Headrick, HP Expert
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05-06-2014 12:58 PM
thanks for your help
it is out of warranty
prints in color--but no black
it is for home use -- so guess i should be aware and buy one with removeable printheads. has been a good printer
05-08-2014 08:02 AM - edited 05-08-2014 08:02 AM
As you have a PS 5520 I would recommend calling phone support, even though it is out of warranty you may require a replacement printer. Can you please let me know how you get on?
05-27-2014 07:38 AM
Just wanted to check in with you and see if you were able to contact our technical support and the outcome?