05-23-2012 09:48 AM
HP Officejet K80xi Windows XP
Installed new HP color cartridge and got the above error message. I cleaned both cartridge contact points and contact points inside with distilled water and qtips as suggested on the website. Did this twice. Still same problem. Need help as I am
unable to print anything or copy anything
06-14-2012 02:58 PM
You may want to disconnect the printer power while it is on. Leave it disconnected for a minute or two then reconnect it to see if the error is cleared. You may also want to reseat the cartridges during this process to see if the error clears.
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