07-27-2012 12:23 PM - edited 07-27-2012 12:23 PM
The issue you are facing is created in the majority of circumstances by an error in the Ink system. This
In the even that the printer still presenting the issue after this steps please post again with any comments of anything unusual I will do some futher research and even reach out to some peers to see if there is some other steps we can take to solve the situation.
Hope this helps!