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03-15-2012 01:11 PM
I cnaged my color cartridge several weeks ago after an error message said I must to be able to print. I have hardly printed in color since but I am now getting that same message. I know I could not have run out of ink which might have happened the first time.
I have an officejet 6310 all in one printer and am using windows xp as I have for several years so nothing has changed.