This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

error message re color cartridge (26 Views)
Reply
Student
sjd36
Posts: 1
Registered: ‎03-15-2012
Message 1 of 1 (26 Views)

error message re color cartridge

I cnaged my color cartridge several weeks ago after an error message said I must to be able to print. I have hardly printed in color since but I am now getting that same message. I know I could not have run out of ink which might have happened the first time.

 

I have an officejet  6310 all in one printer and am using windows xp as I have for several years so nothing has changed.

Please use plain text.