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hooked up my c3135 printer to my new Windows7 computer and now ink levels do not show (136 Views)
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john324 Honor Student
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john324
Posts: 3
Registered: ‎01-19-2012
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hooked up my c3135 printer to my new Windows7 computer and now ink levels do not show

‎01-19-2012 01:25 PM

Hooked up my c3135 printer to my new cpu with windows 7.Prints fine but dnow does not show ink level.

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PhD Student PhD Student
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007OHMSS
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Registered: ‎08-12-2009
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Re: hooked up my c3135 printer to my new Windows7 computer and now ink levels do not show

‎01-23-2012 01:07 PM

Was Windows 7 an upgrade from a previous operating system? If so there is a patch to restore ink levels amongst other things.

 

It is located here:

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-77751-1&cc=us&dlc=en&lc=en&...

 

There is also a Printer Install Wizard for Windows 7 which may help:

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-100441-1&cc=us&dlc=en&lc=en...

007OHMSS

I am a support engineer for HP.

If the advice resolved the situation, please mark it as a solution. Thank you.
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