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HP Recommended

when I open the program I cant find a toolbox or any info on any of the available options to do this. tried every option showing

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Could be missing something. Please go to the following link to download Full Feature Software and Drivers for your computer and install on your machine:

 

   http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4132&lc=en&cc=us&dlc=en&sw_lang=&product=4066...

 

You may also need the utility too.

 

Hope this helps.

 

BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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HP Recommended

Hi,

 

This is extracted from paye #29 of its manual (j610, not 3610):

 

To check the ink levels from the Printer Software
1. Click the HP All-in-One desktop icon to open the Printer Software.
NOTE: You can also access the Printer Software by clicking Start > Programs > HP > HP Deskjet 3050 J610 series > HP Deskjet 3050 J610 series
2. In the Printer Software, click Estimated Ink Levels.

 

Hope this helps.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

There is no where to click "estimate ink levels". It doesn't show this!

HP Recommended

Hi,

 

Could be missing something. Please go to the following link to download Full Feature Software and Drivers for your computer and install on your machine:

 

   http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4132&lc=en&cc=us&dlc=en&sw_lang=&product=4066...

 

You may also need the utility too.

 

Hope this helps.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended
thanks, that did it, (the tools download)
HP Recommended

BH: I doownloaded and installed a driver update yesterday. Several months ago My printer stopped letting me check my ink levels. When I updated the drivers HP had two drivers to choose, FULL and BASUC. I chose the FULL, but the Basic installed, and still no way to check the levels. I don't even have access to a TOOLBOX! I did last year when I first installed my DJ 3050. I am on OS 7 64bit, and hooked through a USB. Any other ways to get back ink level checks? Thanks!

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