how do you reset printer c410

[Svensk]

What is the procedure to reset the C410 photosmart printer?  The black ink will not print.

[Ciara_B]

Hi Svensk

Have you followed the steps in the Troubleshooting Print Quality Issues document?

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02100786&tmp_task=solveCategory&cc=us&dlc=en&ju...

Details on performing a power re-set are below

Performing a power reset of the All-in-One

Use the following steps to perform a power reset.

1. Press the Power button ( ) to turn off the product.
   

   NOTE:The product might not turn off after pressing the Power button. Continue to the next step regardless.
2. Disconnect the power cord from the rear of the product.
3. Unplug the power cord from the electrical outlet.
4. Wait 30 seconds.
5. Replug the power cord into the electrical outlet.
6. Reconnect the power cord to the rear of the product.
7. Press the Power button ( ) to turn on the product.

Hope this helps

Ciara

[randyyoungsr]

I also have a C410 and I have tried the plugging in and out to no avail. My printer seems to be in stuck mode. All I get is "Ink Cartridge Problem. the following Ink Cartridges appear to be missing or damaged. They are ALL brand new. I just purchased them at Target. Any ideas that you might have, I'd certainly appreciate.

[garytech1]

Hi Randyyoungsr,

I understand that your printer is getting an error message.  I would take a look at the document below.

Ink Cartridge Problem

Let me know how it goes.