Posts: 1
Member Since: ‎02-12-2014
Message 1 of 2 (257 Views)

hp 4622 cartridge jam

Check for paper jams, printer on and off, took out ink cartridges and put back in. cartridge move manually but as soon as i try to print get same error and makes noise.


HP Support Agent
Posts: 4,699
Member Since: ‎09-03-2013
Message 2 of 2 (238 Views)

Re: hp 4622 cartridge jam

Hi tripper17,


I understand you have an Officejet 4622 that is telling you it has a carriage jam. I'm sorry to hear this has been happening, but I will certainly do my best to help you out!


Because you can move the carriage manually, I'm hoping this Carriage Jam document will be able to assist you in clearing that error. Please also ensure your printer is plugged directly to a wall outlet to make sure it has all the power it needs to function properly.


Hope this helps, have a great day!!

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